Cancellation & Refund Policy
Cancellation & Refund Policy
Thank you for choosing Simply Well Collective for your Foundational Wellness Consults and at-home lab testing needs. We value your commitment to your health and well-being.
1. Booking and Confirmation
- All programs, courses and services based appointments must be booked in advance through our designated channels.
- Your appointment is considered confirmed upon successful booking and receipt of payment.
2.Cancellation by Client
No refunds will be provided for cancellations made at any time, regardless of the notice period.
3. Rescheduling
- Clients may request to reschedule their appointment up to 24 hours before the scheduled time, subject to availability.
4. No-Show Policy
- If a client fails to show up for a scheduled appointment without prior notice, no refund will be issued.
5. Exceptional Circumstances
- In cases of genuine emergencies or unforeseen circumstances, we may consider exceptions to this policy. Please contact us as soon as possible to discuss your situation.
6. Contact Information
- For rescheduling or any inquiries, please contact us at hello@simplywellcollective.org
By booking an appointment with Simply Well Collective, you acknowledge and agree to abide by the terms of this no-refund policy. We appreciate your understanding and cooperation as we work together towards your optimal well-being.
Thank you,
Simply Well Collective